You can even cancel your booking and request a full refund. Since CheapOair needs to check if your claim is true, make sure to include the following info in your email:.
Contacting customer care specialists can be a challenge, especially if the phone tree is too complex to navigate. DoNotPay is here to make the process less annoying. We will hold the line and notify you as soon as one of the reps is available.
Besides getting in touch with the CheapOair customer support, with DoNotPay, you can also contact companies such as:. If you have to ask for a refund because of the coronavirus, you can do it by completing the form. Even though DoNotPay makes getting in touch with customer support less stressful, we also offer a much better way of requesting a refund, not only from CheapOair, but also from other firms such as Walmart , Avast , American Airlines , Amazon , and more.
Besides enabling you to request a refund in just a few clicks, DoNotPay will also take care of other things regarding your request. We will:. State Department-Travel Alerts" link below. For more information on COVID, testing and restrictions, please also reference the following links:.
No worries. Submit a request for customer support and we'll respond as fast as we can. If you have already submitted a cancellation or change request, you can check its status here. You are being redirected to our Corona Virus Alert page.
For your security, please enter the last 4 characters of your telephone number or zip code to continue. Please use the below link to review their individual policies, to check your current flight status, or you may contact your respective airline directly: Air Canada WestJet. State Department-Travel Alerts. Need assistance? We're here to help! There are four main customer support options, which one works best for you?
Self-Help Tools 2. Customer Support Request 3. Can I earn points when I book travel for somebody else? Will I still earn points if I cancel my booking? If you cancel your booking, you will not earn any points through CheapOair Rewards.
When will my CheapOair Rewards be added to my account? Can I earn points on a trip I already completed? Points can be only earned for bookings made after enrolling in CheapOair Rewards. Do CheapOair reward points expire? Can I buy CheapOair Rewards points? Can I merge two CheapOair Rewards accounts? You cannot merge two CheapOair Rewards accounts at this time. Can I redeem all my CheapOair Rewards points at the same time?
Where and how can I redeem my CheapOair Rewards points? How many points do I need to start redeeming rewards? You can start redeeming rewards with as few as points! Create an Account Already a member? Sign in now By using CheapOair. What are you waiting for? A link has directed you to this review. Its location on this page may change next time you visit. The atienden was very helpful, I have nothing bad to say about her.
I am very happy with her help. What can I say about the atienden. She was very kind and understanding. I am glad you have people working 24 a day to help with the flights.
Although we had to cancel our flights due to COVID, the customer service representative was excellent and presented us with all of our options. It made the fact that we had to cancel our vacation less painful and stressful.
We had just gotten off of the phone with someone from Disney World and they were extremely unpleasant and not comforting at all. CheapOair provided a much better experience! I tried using CheapOAir for overseas business travel. My company does not have a large travel budget and it seemed like a good option at the time.
However after the worldwide pandemic my flights were canceled for June of At present time, I still have not received a refund nor have been able to reschedule our flights for a later day despite having called almost weekly for the past year and a half.
I have spent 6 hours on hold today alone, I promise that is not an exaggeration. Get buying tips about Travel Sites delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. We had booked tickets for about 7 people with some of the travelers coming from another country. This was for April of and when the pandemic was declared travel was not possible and we had to cancel the tickets.
CheapOair gave us credit for the tickets, but now they are required that the same 7 people can use only their portion of the credit. The pandemic has disrupted travel across countries and the travelers from outside the US cannot come in now. The rest of the passengers would like to use up the credit, but CheapOair is refusing to allow this.
That is correct and that has been an airline rule for years actually since Sept. As a travel agency we have no say in what the airlines publish as their fare rules. Our apologies for any inconvenience. I would not recommend this company to make your travel purchases since I am going to deceive you.
Their website is a scam since when you make your purchase they approve the payment of your card credit but you get a notice saying that your reservation was not made completely pending part of the process. It seems to me that it is not a company that cannot be trusted reliable. Also its cancellation policies are ridiculous and are always against of the buyer.
I had a very bad experience because this company website is a scam due to this. Buyers must beware! I had booked two international return tickets through cheapoair site in March Right after booking, I realized return trip date would take me over stipulated days; so called them right away.
After long wait, I was able to talk to a live customer service person.
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