Heads up! For any services not included in your plan — such as overage — you'll need to top-up your account to make sure you have the required funds. We have the right to discontinue the Auto Monthly Payment option and bonus at any time. Low Balance Auto Top Up also tops up your account one day before your balance is set to expire. That way you never need to worry about losing the balance in your account!
Funds may take up to 48 hours to be deposited into your account. You cannot transfer any funds deposited into your Prepaid account to another account. Tell us how much you'd like to pay on what day of the month and we'll automatically take out the chosen amount from your bank account and put it on your account balance. If your balance is zero for 90 days, your account will be deactivated and you'll lose your phone number.
To reactivate your account, click on the link "Activate now" above. Top up your Prepaid Account. We're going to pass you to My Account so you can top up by credit card. An error occured while processing your request. Virgin Mobile pay as you go plans are designed to give you freedom and control over how much you spend on your phone. Step 1.
Log into your Virgin Media Mobile Account. Once you have registered your card, you can save the information to your account so you can top up Virgin Mobile phones registered to you quickly and easily online or through the My Virgin Media app.
To do so, complete the following steps:. Step 4. Type the last 3 digits of the security code on the back of the card or the last 4 digits if you have an American Express card. Step 5. Make sure there is a space between each of the different sets of numbers.
It should look something like this: 10 Step 6. Send the text at no cost. We will text you back to let you know when your account has been topped up. You can purchase Virgin Mobile top up vouchers at selected stores from the till. These come as a printed receipt which includes a unique voucher PIN. If you find yourself buying top up vouchers regularly, you might find it easier to grab a Virgin Mobile Top Up card.
See More. The Virgin Mobile USA service will be discontinued, and we are happy to announce that most of the existing Virgin Mobile customers will be transferred to our sister brand, Boost Mobile beginning in February. Customers will be notified throughout the month of January and early February about the decision to discontinue Virgin Mobile USA service plans. In most cases, existing Virgin Mobile account will be transferred to, a comparable or better Boost Mobile service plan at no extra cost.
Customers will keep their phone number and device, and monthly payment date will remain the same as long as the customer continues on time payments until the transfer to Boost Mobile is complete. We appreciate your loyalty.
To ensure that we offer the best service to our customers, we regularly examine our plans. As we are committed to providing you with great service, we will transfer your account to our sister brand Boost Mobile. If your account is impacted by either of these payment methods, we will notify you with instructions for how to make changes prior to transfer date in order to avoid service interruption. You will still need to make a payment at a minimum every 90 days in order to keep your account in active status.
Boost Mobile does not offer this Auto Top Up option. Make manual payments online or in-store with a major credit card or debit card. You will keep your phone number if you continue to keep your Virgin Mobile account active until the transfer to Boost Mobile. In most instances, you will keep the same phone and phone number, and you will be transferred to a comparable service plan at no extra cost to you.
In fact, since Boost Mobile accounts have taxes and fees included, customers will end up paying less than you do now on similar plans. The charge you pay consists of both a charge for service and a charge for applicable taxes and fees. We are certain you will enjoy being part of the Boost Mobile family. For additional Boost Mobile benefits click here. If you make no changes to your account or plan, your payment date is not expected to change when we transferred you to Boost Mobile Recurring monthly plan payments are due on your payment date, which is based on the day when you purchased, restarted, switched or activated your plan.
After ensuring a proper internet connection, navigate to the Virgin Mobile Top-Up website. Now, you need to enter your mobile number, including the area code. There is a particular text box for this. It is the time to return to the card. Scratch off the covered area on the back of the card to find out the secret pin code. The website will come up with a message, indicating that the credit has successful been added to your account. Internet is not required, when it comes to activating the card by phone.
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